Frequently Asked Questions

Rollyy is a leading-edge autonomous robotics startup that is revolutionizing EV charging. We develop and deploy Autonomous Charging Robots to deliver on-demand charging to electric vehicles.

Our product is an Autonomous Charging Robot that brings charging directly to your EV in places like parking facilities. It eliminates the need for fixed charging stations, optimizing space and offering a flexible charging solution.

We solve key challenges in the EV ecosystem, including range anxiety, the high cost and complexity of building fixed charging infrastructure, and the issue of charging stations tying up parking spots.

Rollyy is available in selected pilot areas in Finland — including Espoo, Oulu, and Vantaa Airport parking. We're also expanding to Portugal, Spain, and the Netherlands soon.

Rollyy combines robotics, 5G connectivity, and smart energy systems to solve one of the biggest challenges in electric mobility — access to charging anywhere. We bring the charging to your EV, eliminating the hassle of fixed charging stations.

You book a charging session via our app.rollyy.com platform. The Autonomous Charging Robot then navigates to your parked EV to provide the charge, using advanced technologies like 5G and edge computing for real-time operation.

Our robots leverage cutting-edge technology, including 5G/edge computing for real-time data processing, AI video analysis, and advanced mobility platforms to navigate complex urban environments reliably. This ensures on-demand, 24/7/365 operation and seamless communication between the EV, the battery, and fleet management systems.

Yes — safety is our top priority. Rollyy uses multiple sensors, cameras, and 5G connectivity to move safely inside parking areas. Charging follows the same safety standards as regular EV chargers. Our robots feature obstacle detection, emergency stop mechanisms, and secure electrical connections.

Rollyy offers an environmentally conscious solution by optimizing energy use through intelligent management and providing a flexible, less resource-intensive alternative to building extensive fixed infrastructure. Our goal is to achieve a fully Finnish-made solution with zero emissions.

Yes, the Rollyy Autonomous Charging Robots are designed for 24/7/365 on-demand operation, providing a flexible service that can adapt to high-demand periods and varying user needs.

Easy! Here's how:
1. Scan the QR code near your parking spot
2. Register with your phone number (if it's your first time)
3. Confirm your location so the robot knows where to go
4. The Rollyy robot will drive to your vehicle
5. Get your charging cable and connect it to the robot's socket
6. Tap "Start Charging" in the app to begin
7. Monitor the session live in the app (charging status, energy, cost)
When charging is complete, unplug your cable and you're good to go!

Yes — bring your Type 2 charging cable and connect it to the robot's socket when it arrives.

It depends on your vehicle and battery size, but typically you can expect the same speed as with a standard AC public charger.

Absolutely. Once charging starts, you can leave — the app will notify you when charging is complete.

You can use the "Stop Charge" button within the active session screen on app.rollyy.com at any time. The robot will safely disengage the connector, and the session will be terminated and billed for the energy delivered.

It's Rollyy's web app, where you can start and stop charging sessions, see robot availability, monitor charging progress, and view energy and payment details.

Nope! You can use app.rollyy.com directly from your phone's browser.

Yes! Go to "History" in the app to view all your past charging sessions and receipts.

Please check your internet connection and location permission first. If the robot still doesn't show up, tap "Report a problem" in the app — our support team will help right away.

Sometimes obstacles can block the path. Please make sure your parking spot is clear and try again, or contact support.

You can message us directly through app.rollyy.com or email support@rollyy.com anytime.

We operate on a Robot-as-a-Service (RaaS) and Charging-as-a-Service (CaaS) model, providing a scalable solution for partners like parking operators, municipalities, and logistics companies.

Our Robot-as-a-Service model can significantly reduce infrastructure and operational costs for parking facility operators and fleet managers. You save on the high installation and maintenance expenses of fixed stations, and our robots help maximize space efficiency by eliminating dedicated charging spots.

We primarily partner with Parking Facility Operators, Logistics and Fleet Managers (for seamless fleet charging), Municipalities (for smart city infrastructure), and CPOs (Charge Point Operators) looking for scalable, mobile solutions.

The price depends on the amount of energy (kWh) you consume, and it can vary depending on location, time, and demand. Typically, it's between €0.10 and €0.40 per kWh. You'll always see the exact price before you start charging in the app.

Payment is handled automatically through app.rollyy.com. You will link a credit card, debit card, or corporate account to your profile during sign-up. The payment is processed upon session completion.

You'll need adequate electrical power supply, network connectivity (WiFi or cellular), and a designated charging station or power source for the robots. We'll conduct a site assessment to determine specific requirements.

Typical installation and setup can be completed within 2-4 weeks, depending on your facility size, infrastructure requirements, and the number of robots deployed.